Spoken

Chinese (Cantonese)
Chinese (Hokkian)
English
Malay

Written

English
Malay
Chinese (Cantonese)
Chinese (Hokkian)

9 Sep, 2020 - Current

Digital Experience Engineer

The Makeover Guys, Kuala Lumpur, Mont Kiara

Company Type

SME

Position

Senior

Specification

Architecture, Interiors, Product

Roles

Product Designer

Part of one of the new digital teams at The Makeover Guys, I'm responsible to bring a bright & mature retail (renovation) startup with great digital customer & crew experience. Previously the company is limited by the manual operation of handling multiple excel that has caused them a lot of miscommunication and time.

Notable projects & design activities:
‣ The Makeover Guys Project Management Administration to handle day-to-day operations.
‣ Winning Pass 2.0 & 3.0 (microsite) that helps business continuity while in lockdown
‣ Tenancy Management Service digital experience with collaboration with external agency & MDEC
‣ Customer discovery (personas & storyboard, service design).
‣ Setup Slack as an internal team communication tool.
‣ Setup Notion as a progress management tool & documentation.
‣ Opportunity mapping discovery, retrospective, design critique activities via FigJam.
‣ Guide the growth of a designer from an agency background to a UI/UX generalist (user research and design activities).

Reason of resign

5 May, 2019 - 8 Aug, 2020

UI/UX Designer & Frontend Developer

Grooves Sdn. Bhd., Kuala Lumpur, Malaysia

Company Type

New Startup

Position

Senior

Specification

Digital Media

Roles

UI & UX Designer

Founded in Tokyo, Grooves is a HR technology company that enhances the recruitment process for candidates, companies and recruiting agencies.

I have taken the challenge to work with a fresh startup (5-man) company in bringing local talents to Japan. This is something I'm passionate about and I want to share working in Japan with others.

I have extra responsibility in building the the design team and also working on frontend with developers.

Recent COVID-19 hit hard for everyone, so our team quickly switch our gear to try new things (events) and were faced with ups and downs as we are taking things offline to online and everyone is new to it. Most important is we did try and learn from it and that is the one takeaway I would love to share.

"Dare to try, dare to fail, don't stop".

Reason of resign

Opportunity to help local business and explore different industry other than recruitment and technology.

9 Sep, 2015 - 1 Jan, 2019

Product Designer Lead

SEEK Asia (Jobstreet & JobsDB), Kuala Lumpur, Malaysia

Company Type

Multinational Corporation

Position

Senior Manager

Specification

Digital Media

Roles

UI & UX Designer

Synthesise the core user needs and problem to be solved by interpreting user research, analytics and secondary research.

Lead the conceptual design for a product feature by leading the right design activities required to solve the problem.

Lead the detailed interaction design for a product feature by directly contributing and directing other Product Designers and Visual Designers.

Owns and leads copy creation and translation process by working with Copywriter and country translation specialists.

Own the quality and efficiency for a Product Design by constantly assessing whether design meets goals set by Product Owners.

Lead the creation of new Product Design patterns.

Evaluate the effectiveness of Product Design to meet goals set by Product Owners.

Reason of resign

Take a break from work and travel

10 Oct, 2014 - 8 Aug, 2015

Team Lead - UI/UX Development

Unique Websites, Kuala Lumpur, Malaysia

Company Type

New Startup

Position

Manager

Specification

Digital Media

Roles

UI & UX Designer

Lead UI/UX team to bring Australia Tradingpost and its partners product for global expansion and redesigned CarShowroom.com.au

Setup a workflow/automation for each project for faster and better team coordination using tools such as the open source gulp.js to eliminate most of the mundane task (SASS to CSS conversion, CSS/JS compression, ftp sync, browser sync test..)

Assist in with the other managers to coordinate the effort of the global expansion of Tradingpost

Reason of resign

Career advancement

3 Mar, 2013 - 9 Sep, 2014

Web UI/UX Developer

Unique Websites, Kuala Lumpur, Malaysia

Company Type

New Startup

Position

Senior

Specification

Digital Media

Roles

UI & UX Designer

Maintain and extend existing systems and products using the latest high-performance UI / UX trends & techniques. Currently actively focusing on RWD (Responsive Web Design) for active projects.

Assisted the sales team with technical enquiries. Due to the nature of client side, there are many environment to tackle (Coldfusion, PHP, CMS like Wordpress.. etc.)

Assist the graphic design and build teams with custom web programming, issue troubleshooting, and technical help as required.

Re-built Australian multi-million classified business Tradingpost.com.au website into responsive design complete with a entirely new flat-design, responsive Tradingpost ad management system (Easylist) in all under 3 months.

Reason of resign

Promoted to team lead on the same company

7 Jul, 2009 - 2 Feb, 2013

Senior Web Designer

Cubinet Interactive (MSC) Sdn Bhd, Kuala Lumpur, Malaysia

Company Type

SME

Position

Senior

Specification

Digital Media

Roles

Web Designer

Discovering and creating new UI for company product web frontend and backend.

Creating cross-browsers web templates for frontend developers to use, not only to look nicer but save developer time in debugging visual aspect of web applications.

Came out with new ideas and prototype for new media (social media, mobile) to get information across.

Maintaining company in-house web framework frontend development.

Reason of resign

Career advancement

2 Feb, 2006 - 4 Apr, 2009

Software Engineer

KSE System Co., Ltd., Tokyo, Japan

Company Type

New Startup

Position

Junior

Specification

Digital Media

Roles

Software Engineer

Designed web report with XML and XSLT for Blu-Ray Disc testing as well as creating tools to generate the report data at Sony Computer Entertainment Inc. resulting in 70% increased in delivering report for test team.

Reversed engineered project file for a Blu-Ray authoring file and created tools to generate the same project file with specific features in a semi-automated workflow which cuts down the manual authoring from 3 disc to about 10 disc a day.

Assisted in creating part of the Flash subtitle engine that is to be used on “NHK On Demand” that support support wide range of styles that is not included on the original Flash component.

Reason of resign

Moved back to Malaysia

1 Jan, 2004 - 1 Jan, 2006

Web Designer / Developer

BDC INTEGRATED VISIONS (M) SDN. BHD, Kuala Lumpur

Company Type

Multinational Corporation

Position

Junior

Specification

Digital Media

Roles

UI & UX Designer

Author CSS/XHTML coding and design standards for new site and redesigns

Provide design for web site, web applications and other online properties

Designing flash content for websites

Reason of resign

Career advancement to Japan